At TORQUALVEN, we are committed to ensuring your satisfaction with every purchase. If, for any reason, you are not completely delighted with your purchase, we are here to help you with our straightforward returns policy. Please review the details below:
If you need to return an item, please contact our customer service team at [email protected] with your order details. Our team will guide you through the return process, including providing a return authorization number and shipping instructions.
Once your return is received and inspected, we will notify you of the status of your refund. Approved refunds will be processed to the original method of payment within 7-10 business days. Please note that shipping costs are non-refundable.
For exchanges, we recommend returning the item for a refund and placing a new order for the desired product. This ensures availability and efficient processing.
Should you have any questions or concerns about our returns policy, feel free to reach out to us at [email protected] or call us at +1 (555) 123-4567.
Thank you for choosing TORQUALVEN. We appreciate your business and are here to ensure your shopping experience is exceptional.